|
How to choose the right server
|
Dedicated Server Support |
Dedicated Servers
|
Choose a Firewall |
Server Feature List
Remote Server management and
Administration
At Infotech, we provide 24x7
remote server management, in
addition to real-time server
monitoring and comprehensive,
Web-based
reporting for key performance
statistics to clients who prefer
to outsource their server
infrastructure operations.
Leveraging our remote tools,
automated processes and skilled
technical resources, we monitor
everything from hardware
platforms to operating systems,
offering expertise in the most
common services and
applications. Our server
management services include the
following:
Application Monitoring
We monitor server status,
availability and response time
for the most common processes
and applications.
Fault
Monitoring
We continuously monitor key
performance metrics to
automatically detect server
faults, connectivity losses and
abnormal restarts, assign
severity levels and route fault
reports to appropriate
technicians.
Performance Reporting
We provide data collection,
statistical processing, data
storage and graphical reporting
of key performance metrics.
Problem Management
We leverage highly trained,
certified experts and ISO-
certified processes to guarantee
a rapid, high-quality and
repeatable response to server
problems and ensure that clients
experience the highest
availability and performance
from their IT infrastructures.
Change Management
We offer an automated process
that enables clients to
electronically certify routine
server configuration changes and
submit them to our Enterprise
Operations Center, where they
are scheduled, executed and
documented. |
